Building Visa Processing Capability

​​​​​Today we have launched a new mobile phone app called Australian Immi App (the app)​​​​. It provides facial biometric capture and verification capability. Visa applicants can now self-serve this part of the visa application process by using the app.
We will initially release the app for use across the Pacific for visa a​pplicants located in:FijiSamoaTongaPapua New Guinea.Third country nationals located in New Zealand can also use the Australian Immi App.Initial release in the Pacific is part of our commitment to build greater connectivity with the Pacific. We support economic growth and want to build a strong and secure Pacific region. The app will make the application process simpler, supporting travel between Australia and the Pacific.Applicants that have provided biometrics before at an Australian biometric collection centre can provide facial biometrics and passport details with the app. Eligible applicants will receive a letter from the Department, inviting them to download and use the app.The app is free to download and use. It will help clients save time and money as they won’t need to travel to a collection centre every time they apply for a new visa.We collect biometrics to help us identify clients and protect them from identity fraud. The use of biometrics makes travel to Australia safer and helps us secure Australia’s borders.To learn more about the Department’s biometric collection program refer to
Biometrics.